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Products FAQs

Are your prices guaranteed?
We update our website daily, however, there may be price changes that we discover upon receiving your order. We always verify prices as part of our shipping procedures. If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we contact you for instructions before shipping. We don't charge your credit card until we ship your order. If you've paid by check and we owe you a full or partial refund, we will send a refund check for the correct amount immediately.

What format are your videocassettes?
All of the videos sold by cultureforkids.com follow the 60Hz, NTSC format. This is the video format used in North America, Japan, Taiwan, and Korea. These tapes will not play on most video machines in Europe or other countries that use PAL, SECAM, or other video standards.

What are public viewing/public performance rights for videos?
This allows videos to be shown in schools, libraries, and orgamizations where more than one person may be viewing. The price is set by the creator or distributor of the video.

Need an answer? E-mail us.
If you didn't find the answer to your question on this page, please send e-mail to info@cultureforkids.com and we will respond to you personally.

 

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